What is Operational Excellence?
Understand the destination before choosing the tools.
Start here →Duggan insights
Find practical answers to the questions behind reliable delivery, high-mix flow and business growth. Start with a question, then explore the detail.
Understand the destination before choosing the tools.
Start here →Explore why product families are the starting point for flow.
Explore product families →Connect delivery capability with leadership time and customer opportunity.
Explore the benefits →Latest article · October 2026
Why high-mix, low-volume manufacturers can have full inventory locations and late orders—and how queues, readiness and shared resources affect delivery.
Read the article →October 2026
Why operating flow should guide the layout of a facility, from product families and shared resources to material movement.
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2025-09
Why the operating design should guide software configuration, handoffs and human interaction.
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2025-06
How education, flow design and implementation create capability that stays in the operation.
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2025-05
A practical definition of Operational Excellence, from visible flow to leadership time for growth.
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2025-04
How reliable operating flow can create room for innovation, customer development and business growth.
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2025-04
How process routes and work content inform product families, with worked examples and diagrams.
Read the article →Learn how visible flow and defined responses connect to business growth.
Explore Operational Excellence →Connect the learning with your delivery challenge and the scope of support required.
Start a conversation →Tell us where delivery is under pressure, what is changing and the outcome you are seeking. Let’s talk about the right starting point.
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Email thealey@dugganinc.com or call +1 (401) 601-7286 and we'll respond within 2 business days.
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Email thealey@dugganinc.com or call +1 (401) 601-7286 and we'll respond within 2 business days.