Manufacturing services

5S workshops that help people get on with the work

When operators spend time looking for tools, materials or the next order, customer delivery suffers. Duggan combines employee education with practical workplace organization in your facility.

Education and practical application

A workshop built around your operation.

Learn the method

Understand the expected condition

Practical education and student guides explain how workplace organization supports the work.

Apply in the workplace

Put the learning into practice

Facilitated application in a selected area connects the concepts to tools, materials and operating priorities.

Build ownership

Prepare to sustain the changes

Develop a shared understanding of the expected condition and the responsibilities for maintaining it.

Make the workplace support the flow

5S helps establish the conditions needed to do the work: the right items available, clear locations and a visible expected condition. Duggan connects workplace organization to operating priorities and the wider flow of work.

The aim is to transfer a skill your people can sustain. A workshop is a practical starting point within a broader Operational Excellence plan.

Visible tool locations make missing items apparent, supported by point-of-use readiness and clear ownership.

Your typical two-day workshop

  1. Agree the boundaries

    Before the visit, scope the areas involved, employee participation and measures of success.

  2. Learn the concepts

    Approximately half a day of education, with student guides and discussion of the operation.

  3. Apply on the shop floor

    Approximately one and a half days of practical application to embed learning and produce tangible changes.

  4. Review the next steps

    Follow-up with Duggan and the consultant connects the workshop with sustainment and further needs.

What the engagement includes

  • A workshop scope agreed before the engagement.
  • Student guides and practical education.
  • Facilitated application in the selected workplace.
  • A shared understanding of the expected condition and how to maintain it.

Groups typically include up to 20 participants. The wider rollout is agreed around your workforce, areas and operating needs.

Build ownership where the work happens

For operations leaders

Connect workplace organization with reduced searching, fewer interruptions and better readiness to do the next job.

For business leaders

Build an internal capability that supports the broader operating plan and avoids repeated clean-up campaigns.

An example of practical application

Illustrative work area

A workstation where tools keep going missing

The workshop establishes what is needed, where each item belongs and how an absent item becomes visible. Operators practise the arrangement and agree how the condition will be maintained. Before-and-after observations of search time and interruptions help assess the change.

This describes a possible workshop application, not a reported client result.

How workplace capability connects with wider Operational Excellence

Engagement example

IDEX: link operating capability with commercial growth

The wider transformation connected mixed-model manufacturing, visible flow and workforce education with commercial priorities.

This is evidence of a broader Operational Excellence engagement; its results should not be attributed to a standalone 5S workshop.

Read the case study →

Examples relate to the stated engagements. Outcomes depend on the starting conditions, scope and implementation.

Frequently asked questions

Is this an individual certification course?

No. This service is an on-site engagement for groups applying the method to their own operation.

Does 5S replace Value Stream Design?

No. It is one tool that supports an operating design. The first conversation establishes whether a workshop or a broader flow-design scope best addresses the problem.

How many people can attend?

A typical workshop group includes up to 20 people. Larger workforce rollouts are planned separately.

How do we measure the result?

Agree measures relevant to the area, such as time spent searching, work interruptions and adherence to the expected workplace condition.

How do we sustain the changes?

Teach people why the changes matter, connect them to daily work and establish ownership of the expected condition. Wider participation supports sustainment.

Connect the workshop to the wider operation

Let’s discuss what needs to change

Tell us which work area needs attention, the number of participants and how missing tools or materials affect delivery.

Use the enquiry form below to start the conversation.

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your 5s challenge.

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your challenge.