Learning & educational resources
The Institute for Operational Excellence.
Now part of Duggan Associates.
The Institute’s books, training kits and educational resources have moved to Duggan Associates, the consulting firm founded by Kevin Duggan.
The methods are the same. Explore the resources below and find help with previous Institute purchases.
Find what you came for.
Books, practical training materials and updates on online learning.
Books
Explore Kevin Duggan’s books on Operational Excellence and designing flow, with links to Amazon and information on bulk orders.
Explore the booksTraining kits
Physical kits for teaching flow, pitch and visual status in your own facility. Email us with the kit name and quantity you need.
Ask about a kitOnline courses
The Institute’s online courses are being reviewed for republication. Contact us about a previous enrolment or to request an update on availability.
Ask about coursesInstitute customer support
Purchased from the Institute before?
For help with order history or previous purchases, email us with the subject “Institute OpEx”. Include the email address used for your purchase and any order reference to help us look into your enquiry.
Prefer to email directly? Write to info@dugganinc.com.
About Duggan Associates
From learning
to implementation.
Duggan Associates designs customer delivery systems that enable Operational Excellence, then transfers the capability so your people can run them daily. Our focus is on designing flow and building the ability to sustain it.