“Operational excellence means each and every employee can see the flow of value to the customer, and fix that flow before it breaks down.”
– Kevin Duggan, President, Duggan Associates
Your company only has so much bandwidth and resources to deploy at a given time. Do you want your team spending time chasing products, expediting processes, wasting time in meetings, all just to get the product out?
Or do you want them to spend that time developing and innovating new products? The choice is yours.
We teach you how to accomplish the second one.
See why common offerings fall short of your expectations and waste your time.
What is it? How does it help? Is it the right time for you to implement OpEx?
See what you can expect in the course of a six-month engagement with Duggan.
Simplify and organize your complex business into a structured process all personnel understand.
Get the step-by-step guide to identifying the best fit for an operations partner.
“Tim [Healey] spent three days with us to teach us operational excellence in the office methods, and help us apply them to one of our core value streams … by the third day, the team was fully sold on the ideas and extremely motivated to make the changes happen immediately. This is a credit to the OpEx methods and particularly to the way Tim taught with a no-nonsense approach, answered difficult questions and guided the team to the future-state value stream design and action plan.”
“I have utilized Kevin Duggan at various times over the last 15 years, first at United Technologies Corporation and now at my current company, FMC Technologies. He demonstrates a very high level of competency in all things lean and operational excellence, is very articulate and knows how to engage an audience. With his expertise and presentation style, he has my highest recommendation for corporate training and conference keynoting!”
“It’s really focused on customers; it’s focused on markets; it’s focused on strategy. Operations get time; it’s not ignored. It’s not like we don’t want to talk about it. It’s that we don’t have to talk about it”
